Slack Permissions: which ones we need, and why
23 July 2021
The Phase Slack app helps you manage Slack overload – if your community gets dozens or hundreds of messages per hour, then we can help you sort through the noise.
We often get questions about what Phase collects via our Slack app. We take privacy very, very seriously and only collect what we need to enable a great user or admin experience. Below is a list of permissions we request when you install our app, and what they enable us to do...
When installing the app, you'll see a message similar to the image below.
We'll explain the details around each of the requests above.
Content and info about you
In this case, we "view information about your identity" specifically to validate your account and who you are. Phase does not get access to your password, but rather Slack confirms your identity and lets us know you are who you say you are. It's why we can then get data from your Slack workspace.
Content and info about channels & conversations
This set of permissions lets Phase get the messages and reactions to messages in your public channels. Note that we do not have access to private messages or direct messages; just the public ones. We are then able to see messages that are posted, as well as individual reactions to the messages themselves.
If you are familiar with the Slack API, here are the specific permissions we are requesting:
Content and info about your workspace
These permissions enable us to actually know who your Slack users are -- their names, locations, channel memberships, time zones, and avatar image URLs. We also request their emails so that you can see all of this information in one convenient table. Note that the Phase app does not e-mail your Slack members for any reason; the e-mails are there so you can reach out to them if need be.
As in the previous section, here are the specific API permissions we request:
Have any questions?
We’re happy to help clarify any of the above! Just reach out to us by e-mail at email@example.com
Phase is a community relationship management system. We help administrators, executives, and community leaders deal with the FOMO of running growing communities with engaged users.