Make the most of emoji in your community
6 July 2021
Emoji are a fun and simple way to express emotions in a conversation. They can convey support and be used to gather feedback from your community members. Here are some best practices on how some communities are leveraging emoji.
Foster a common language
Emoji are a great way for people to quickly and visually respond to a message. It helps for a community to have a shared set of emoji that are commonly understood by its members – this way emoji responses can be clear and effective. For instance, below are some common emoji we’ve seen across workspaces:
Use emoji for tagging and polling
Emoji can be used as a quick and tactical way to poll community members. Below are a few examples of how this can be done:
Create custom-made emoji
Custom emoji can be a fun and light-hearted way to communicate. You may create emoji of people within the community or using special logos and internal language. For instance, we use our special emoji for company events and activities:
We’d love to hear how you’re using emoji in your community! Let us know at firstname.lastname@example.org
Phase is a community relationship management system. We help administrators, executives, and community leaders deal with the FOMO of running growing communities with engaged users.