How admins use Phase to keep up with Slack
12 July 2021
We hear many of the same stories about Slack in the workplace...
We’ve also heard from leaders who administer Slack workspaces about how important it is for them to foster an environment that supports open and organic conversation. Many see their role as enabling the community. They follow the flow of conversations and keep abreast of what’s important to their members.
Here are four ways Phase supports admins in managing their workspaces:
Discover topics that matter to the community
Phase is designed to filter signal from noise and give admins a sense of what’s happening across channels. Create feeds of the conversations that are happening on Slack in a single window.
See what conversations are gaining popularity
By following what’s trending over a given time frame, admins can get a view into the threads that are getting the most replies and emoji reactions. These trends allow admins to see the threads that are building excitement and garnering the most attention.
Follow specific emoji, users, tags, and keywords across channels
Admins can set up special feeds to follow specific emoji, users, tags, and keywords being used in their workspaces. For instance, follow...
Tag and get stats on members
Get a view into your members and see how they’re engaging in the community by emoji, replies, and messages. Get insights into how often users contribute to the community and how often their messages get responses from others. Finally, by tagging users, admins can organize and segment their members by activity, role, interests, etc.
If you think Phase is a tool that will help you better manage Slack for your workspace, get in touch: firstname.lastname@example.org
Phase is a community relationship management system. We help administrators, executives, and community leaders deal with the FOMO of running growing communities with engaged users.